1. Introduction
This document outlines the fundamental principles of AgrigoAI (hereinafter referred to as the “Company”) regarding the protection and privacy of personal data, methods of data collection, purposes of data processing, data security measures, and user rights. The Company collects and processes users’ personal data in accordance with the Personal Data Protection Law of the Republic of Turkey (“KVKK”) and related regulations. Our services are provided through the infrastructure of WhatsApp and Meta platforms.
2. Collection and Processing of Personal Data
The Company collects and processes various personal data from users, with their explicit consent or based on legal grounds, in order to provide and improve its services. The personal data collected include:
- Identity information (name, surname, national ID number, etc.)
- Contact information (phone number, email address, address, etc.)
- Agricultural and product-related data
- Messaging content on WhatsApp and other Meta platforms
- IP address, device information, location data
- Service usage data and technical information
3. Purposes of Personal Data Processing
Collected personal data are processed for the following purposes:
- Providing, managing, and improving services
- Responding to user requests
- Conducting marketing, campaigns, and informational activities
- Fulfilling legal obligations
- Taking necessary security measures
- Training and improving artificial intelligence systems
- Performing data analysis and statistical studies
4. Legal Grounds for Processing Personal Data
The Company processes personal data based on the legal grounds specified in Articles 5 and 6 of the KVKK:
- The explicit consent of the data subject
- Cases explicitly stipulated by law
- Necessity for the establishment or performance of a contract
- The Company’s legal obligations
- Protection of legitimate interests
5. Data Security
The Company takes necessary technical and administrative measures to protect personal data against unauthorized access, loss, alteration, and unlawful processing. These measures include encryption, access control, data backup, and regular security audits.
6. Rights of Data Subjects
Under Article 11 of the KVKK, users have the following rights:
- To learn whether personal data are processed
- To request information regarding the processed data
- To learn whether data are processed in accordance with their purpose
- To request the update or deletion of data
- To request the deletion of data when processing reasons cease to exist
- To learn whether data are transferred to third parties
- To request correction, deletion, or destruction of personal data under applicable laws
- To object to data processing activities
- To file a complaint to ensure lawful processing of personal data
Users may contact the Company using the information below to exercise these rights.
7. Transfer of Personal Data Abroad
As the Company uses the infrastructure of WhatsApp and Meta platforms, personal data may be transferred abroad with users’ explicit consent or in accordance with legal regulations.
8. Third-Party Websites and Applications
The Company may provide links to third-party websites within its website or application. The Company is not responsible for the privacy policies or data processing practices of these third parties. Users are advised to review the privacy policies of such sites regarding how their data are handled.
9. Browser Cookies (Cookies)
The Company may use cookies to enhance website and application experiences and improve technical performance. Cookies are small data files stored in the browser to remember user preferences and analyze site usage. Users can block or delete cookies through browser settings; however, this may affect the proper functioning of certain services.
10. Exceptional Cases
The Company may disclose personal data to relevant third parties in the following situations:
- When required by law, decree, or regulation
- For the execution of contracts concluded with users
- Upon request of competent administrative or judicial authorities
- To protect users’ rights and security
11. Contact Information
For any questions, requests, or applications regarding your personal data, you may contact us at:
Company Name: AgrigoAI
Address: Fulya Mahallesi, Büyükdere Caddesi, Torun Center D Blok Apt. No: 74 D/10, Şişli – Istanbul
Email: info@agrigo.ai
Phone: +90 (212) 909 15 25
